O&O Syspectr for Managed Service Providers


Manage your customers computers in a browser!

With O&O Syspectr, not only can you manage computers within your own company, but also those of your customers as a service. The Plan “O&O Syspectr Enterprise“ includes this option, enabling you to create and manage numerous customer accounts simultaneously. Upon request, these accounts can be accounted individually or as one.

Use case scenarios

Local PC Service:

With O&O Syspectr Enterprise you can offer your customers entirely new services, and develop new business models for your company. For example, after carrying out a successful repair you can then offer your customer remote maintenance and remote diagnosis, in the form of a yearly subscription. O&O Syspectr Enterprise will automatically notify you as soon as a problem arises on your customer computer, such as a deactivated Firewall, out-of-date Antivirus signature, a S.M.A.R.T. error that may indicate a disk is about to fail, missing Windows Updates, to mention but a few. O&O Syspectr Enterprise contains Remote Desktop and Remote Console modules, so that you can solve all manner of problems for your customers from your office or while you are on the road.

Managed Services Providers:

O&O Syspectr Enterprise provides a whole range of functions specifically developed for MSPs, in order to offer your customers scalable and comprehensive remote maintenance, technical support and security solutions. By using Remote Desktop and Remote Console, those time-consuming and expensive visits to your customers become a thing of the past.

Regardless of whether you wish to expand your current business model or create a brand new one, or whether you are a one-man business or work for a global player: O&O Syspectr Enterprise helps you to strengthen your customer relationships long-term while optimizing your chains of added value.

O&O Syspectr Enterprise Functions (Extract):

Online Status

Monitors the condition of your systems and reports sudden shut downs.

Hardware Inventory

Shows you at a glance all important Windows components such as CPU, Memory, hard disks etc.

Operating System

Informs you which operating system in which version is installed. Still supporting Windows XP and above – and already compatible with the new Windows 10!

Windows Security

Is a guest account still active or a User Account Control (UAC) turned off? Potential security gaps are spotted immediately and permanently monitored by O&O Syspectr.

Windows Firewall

Should the Windows Firewall be turned off, you get notified. You can respond immediately and turn it on, even when you’re on the road!

Antivirus Software

O&O Syspectr monitors your antivirus programs to make sure they are up-to-date, activated and it prevents possible attacks.

Hard Disks and SSDs

At a glance you can recognize entire storage volumes such as hard disks or Solid State Drives. You can define at which point the filling level should be identified as critical.

Process Watcher

As soon as your processes begin or end you will be informed. This lets you monitor Windows services too.

Hard Disk Health

Thanks to our O&O DriveLED technology that we have integrated into O&O Syspectr, various S.M.A.R.T. values in your storage volumes can be monitored and you will be notified in advance of approaching problems.

Logging

Al events are logged and displayed in a process log in O&O Syspectr so that you can always see what happened, and when.

Remote Console

Simply open up a command line on the remote computer to quickly check privileges or to help the user with any issues.

PowerShell Scripts

O&O Syspectr provides a very easy way to run PowerShell scripts on remote computers and store and evaluate the results centrally in O&O Syspectr. It does not matter if the computer is connected to the network or part of a specific domain or work group.

Data Protection and Availability

Upon request, Service Level Agreements and data protection conformity contracts can be drafted for O&O Syspectr Enterprise.

System Requirements:

All you need to use O&O Syspectr is the Microsoft .NET Framework 4.0 and an internet connection. If the .NET Framework is not installed on the client, O&O Syspectr will automatically install it retrospectively.

The following operating systems are currently supported:

  • Windows XP (ab SP3)
  • Windows Vista
  • Windows 7
  • Windows 8/8.1
  • Windows Server 2003
  • Windows Server 2008 / Windows Server 2008 R2
  • Windows Server 2012 / Windows Server 2012 R2
  • Windows 10
Interested in the added value that you can offer your customers with O&O Syspectr Enterprise? Want to test it “live“?

Please contact us!